Delivery

Contact Details for Logistics

Logistics Phone:  01752 545890

Email:  info@wallbeds.co.uk

Space Saving Furniture Delivery (this excludes Wall Bed products and Mattresses).

Mechanisms & Mattresses

We offer free delivery on mechanisms to all Mainland UK & NI addresses for retail customers. For Highlands please contact us for a Quote. For trade customers please contact us for a quote.

Complete Wall Bed Systems inc Cabinets

Complete wall bed systems can be collected or delivered using our 2 man nationwide delivery service – please contact us for delivery pricing. Our White Glove delivery team will deliver your product to any room in the property (UK Mainland only). Please note our courier is only permitted to take the goods up to a 2nd floor room (unless an appropriately sized lift is available to use). They will ensure that you have the correct amount of boxes and that there is no damage to these. They will ask you to sign that you are happy with the product. Where you have chosen a product that is not a standard size or a colour scheme that is unique to you, this will be treated as a ‘bespoke’ product under the Consumer Contracts Regulations.

How long will it take?

For stocked items of wall bed mechanisms (without cabinetry or panelling), mattresses or spares, we normally dispatch same or next day for next day delivery to UK mainland. Our courier delivers Monday to Friday (except bank holidays) between 8am-6pm. If you require delivery on a specific date this can also be arranged through our sales team. Our sales team will contact you once your order has been placed to arrange delivery for a suitable date.

For complete wall bed systems that are in stock, we advise 1-2 weeks. If product is showing as available on back order, please contact us so we advise on a realistic delivery timescale based on your location. Once your order has been placed our sales team will contact you to confirm access details for our courier.

If required, we can hold stock for customers until they are ready to receive their order. We appreciate not all customers can take quick delivery, so are able to keep hold of their order until they are able to receive it. By placing an order this allocates the stock until it is ready for dispatch.

Whilst complete wall bed furniture systems may be in stock and available, some are manufactured to order, predominantly orders containing products with fabric such as custom headboards and sofas. We aim to deliver custom orders within 12-16 weeks for delivery. Please bear in mind that supply chain issues beyond our control may impact lead times, but we continue to do our best to accommodate requirements. If your order is urgent or you have any questions regarding lead times, please contact us before placing the order, so we can provide a realistic timescale for delivery.

Wall Beds & Mattresses

UK exclusions from Free delivery include Northern Ireland, Scotland North of Glasgow / Edinburgh, Channel Islands, Isle of Man & other UK isles. For delivery to these areas, please contact us for a quote.

* due to significant price increases from couriers, regrettably, the following UK mainland postcodes now attract an extra surcharge for delivery:

  • IV
  • KW
  • PA
  • PH

Prices shown are for retail customers only. Please Contact Us for trade & dealer enquiries.

Republic of Ireland / EU / Worldwide

Due to circumstances beyond our control we are currently unable to deliver outside of UK mainland. We are allowing customers to arrange their own collection of our wall bed mechanisms, please be aware once the goods leave us they are the responsibility of your chosen courier. We can provide the relevant package dimensions and weights and details of the pickup location, we do not charge for this service and are happy to attach any shipping labels your chosen courier provide. For all inquiries, please Contact Us for further information.

Please note we cannot currently ship our complete systems outside of UK mainland.

VAT

All prices shown include VAT. If you are from a location that does not pay VAT, please contact our sales team for further assistance.

How will it be delivered?

All items destined for mainland UK addresses are dispatched by UK based couriers. For non-UK mainland deliveries, this will be determined by the courier you have chosen. For complete wall bed systems, our White Glove delivery team will deliver your product to any room in the house (up to the 2nd floor unless an appropriate size lift is available) and will ensure that you have the correct number of boxes. They will ask you to sign that you are happy with the product. If you discover any damage or believe you are missing anything please contact our team as soon as possible who will resolve this for you.

How long will it take to arrive?

For stocked items of mechanisms and mattresses, we normally dispatch same or next day for next day delivery to the UK mainland. Customers will be contacted after ordering so we can arrange a suitable delivery date. For complete wall bed systems that are in stock, we advise 1-2 weeks. For products showing available on back order, please contact us for an estimated lead time. Please bear in mind that supply chain issues beyond our control may impact lead times, but we continue to do our best to accommodate requirements. If your order is urgent or you have any questions regarding lead times, please contact us.

Delivery Terms & Conditions

Please refer to terms and conditions page for terms and conditions of delivery.